Managing over 3,400 orders weekly, Resource One's Customer Service department specializes in the smooth flow of merchandise and information through the distribution channel. Understanding the inherent needs of each customer coupled with superlative communications with our suppliers minimizes the number of problems or issues. This dedicated and focused approach reduces lead times and significantly improves service levels. Unfortunately, problems sometimes do arise, but we are committed to their resolution within a twenty-four hour period.

Resource One continues to make substantial investments in state-of-the-art technology to maintain its important customer service edge. On-line EDI order processing, electronic communications via e-mail and the internet, and sophisticated sales tracking and reporting are hallmarks of the capabilities of our Customer Service department. When it comes to credibility and reliability, the Customer Service department at Resource One is unsurpassed.