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Resource One's Customer Service department specializes in the smooth flow of merchandise and information through the supply chain. Understanding the inherent needs of each customer, coupled with ongoing communications with our suppliers, minimizes the number of problems or issues. This focused approach reduces lead times and significantly improves service levels. When problems do arise, we are committed to their resolution within 24 hours.
Resource One continues to make substantial investments in state-of-the-art technology to maintain its important customer service edge. EDI and AS2, order acknowledgments, electronic invoicing, and sophisticated sales tracking and reporting all speak to our capabilities. When it comes to credibility and reliability, the Customer Service department at Resource One is unsurpassed.
